Contact
Talk to a human
Email thekov.nz@gmail.com. We reply within 1 business day, and we are on New Zealand time.
What to include
To get sorted in one reply rather than three, include your order number and, if something arrived damaged or wrong, a photo.
Common questions we can answer faster
- Where is my order? Check the Track Your Order page first, then email us if tracking is stuck.
- I want to return something. Start with Returns & Refunds.
- How long does delivery take? Everything is on the Shipping & Delivery page.
Business details
KOV
New Zealand
Email: thekov.nz@gmail.com
Add your registered business name, NZBN and postal address here before you drive paid traffic. Real business details in the footer and on this page are one of the strongest trust signals a new store has, and some payment providers require them.